WebAddress, and phone number of your appointment location Address and phone number of your pickup location Reason for the visit Date and time of appointment If you or your children have any unique needs including wheelchair, lift, or a walker, so we can send the right type of vehicle Affirmation that other means of transportation are unavailable WebIf you are a Prospect Medical member or would like to become one, please call our Customer Services Department at (800) 708-3230. Our multilingual representatives are available to help you Monday through Friday from 8 a.m. and 5 p.m. or you can email us. For Medicare-eligible members, email us or call our Senior VIP Line at (877) 619-5900.
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